Consumer Complaints

The Swiss Army Librarian is a blog by a reference librarian in Maine. He regularly posts difficult or interesting reference questions that he handle along with commentary and explanations. This post on consumer complaints reads like a pathfinder on consumer education.

Additionally -

• The list of licensed contractors in Upper Darby is available online at the township's website.
• All 3 libraries have subscriptions to Delaware Valley Consumers Checkbook, which is a kind of regional Consumer Reports. I'm not sure how helpful this would be after a problem but it could help abvert a problem.